TELECLOUD UNIVERSITY

Equipping you with Vexus’ best-in-class cloud services.

Training Library & User Guides

CLOUD VOICE

Account Authorization Codes

Anonymous Call Rejections

Anywhere

Auto Attendant

Barge-In

Call Control Toolbar

Call Controls

Call Forwarding

Call Forwarding Selective

Call Waiting

Do Not Disturb

Find Me

Hoteling

Hunt Groups

Speed Dial

Starcodes

Time Schedules for Admins

Tim Schedules for Users

Voicemail Greeting Setup

Voicemail

MY CLOUD SERVICES PORTAL

Admin Guide

Admin Quick Reference Guide

Admin Quick Start Guide

User Guide

User Quick Reference Guide

User Quick Start Guide

ARCHIVE: CALL RECORDING

Archive Call Recording Admin Guide CTI

Momentum Call Recording Portal

Momentum Call Recording Portal Supervisor

Momentum Call Recording Portal Administrator

CALL CENTER

Admin Guide

Agent Supervisor Quick Reference Guide

CRM CONNECTOR

PC User Guide

Quick Reference Guide

Installation User Guide

Vexus Connector Lite User Guide

Vexus Connector Lite Quick Reference Guide

FAX

Virtual Fax

Vexus MOBILITY

Android User Guide

Desktop New Features Quick Reference Guide

Desktop User Guide

iOS User Guide

Smart Device New Features Quick Reference Guide

Smart Devices Quick Start Guide

SMS Text Quick Start Guide

System Requirements Quick Reference Guide

Vexus Mobility Security

PHONES - POLY

Polycom Trio 8500 Quick Start Guide

VVX 500-600 Quick Start Guide

Ploycom VVX501 User Guide Training Video

UNITY

Vexus Unity Agent Quick Reference Guide

Vexus Unity Desktop Quick Reference Guide

Vexus Unity Reception Quick Reference Guide

Vexus Unity Supervisor Quick Reference Guide

Unity Agent User Guide

Unity Desktop User Guide

Unity Reception User Guide

Unity Supervisor User Guide

CONNECT WITH WEBEX

Webex Activation Guide

Connect with Webex – Basic Quick Reference Guide

Connect with Webex – New User Activation + Install Quick Reference Guide

Connect with Webex – Settings Quick Reference Guide

Connect with Webex – Smart Devices Quick Reference Guide

Connect with Webex – SMS Quick Reference Guide

Connect with Webex – Soft Phone Quick Reference Guide

Connect with Webex – Standard Quick Reference Guide

Connect with Webex – Upgrade FAQ

Connect with Webex – Contact Search

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