THE AFFORDABLE CONNECTIVITY PROGRAM HAS ENDED

>> Why can I no longer apply for the Affordable Connectivity Program (ACP)? – Due to a lack of additional funding from Congress, the ACP stopped accepting new applications as of February 7, 2024. The last fully funded month of the ACP was April 2024, and the program has ended for now. If Congress provides more funds for the ACP, the FCC will issue additional information.

 >> April 2024 – FINAL Fully Funded ACP Month – April is the last month that your ACP benefit will be fully funded.

>> May 2024 Partial Funded ACP Month – A partial ACP benefit will be applied to service in May 2024 in the amount of $14. Customers will be subject to the remaining undiscounted rates and general terms and conditions.

 >> Impact on Your Services and Bill – After April 30, 2024, you will subject to the pro-rated ACP benefit amount in the May 2024 bill and our undiscounted rate for the portion of the May 2024 bill that is not pro-rated. After May 2024, if you continue your service, you will be subject to our undiscounted rates and general terms and conditions.

>> Right to Change Services or Opt-Out – ACP customers have the right to change their service or opt-out of the continuation of their service at the end of the ACP. Please call 844-221-1451 for options.

Vexus values you as a customer and understands that a reliable and affordable internet connection is vital. Although the FCC has alerted us to the end of the ACP discount, we are working on developing an affordable internet plan post the elimination of ACP and will be communicating those options in the upcoming weeks.

For more information about the ACP Wind Down, please visit: http://www.AffordableConnectivity.gov and www.fcc.gov/acp.