IMPORTANT UPDATES ABOUT THE AFFORDABLE CONNECTIVITY PROGRAM

ACP Enrollment Freeze – ACP applications and enrollments will not be processed after February 7, 2024 at 11:59 PM Eastern. All applications and supporting documents must be received BEFORE the freeze to allow time for eligibility and processing. Enrollments for ACP received after February 7, at 11:59 PM Eastern will not be permitted.

ACP Grandfathered Customers – Customers who have applied, been approved, and enrolled before February 8, 2024 will remain eligible to receive the current monthly benefits through the continuation of the ACP program until ACP funds run out, as long as the household remains enrolled in the program.

Annual Recertification – Annual USAC recertification will continue even with the enrollment freeze. ACP subscribers will need to complete the recertification process if they receive outreach from USAC. If customers do NOT recertify by the deadline, they will not be able to reapply for ACP after February 7th and will lose their ACP benefits.

Potential Impact of Your Services and Bill – In the event the ACP Program is terminated (still unknown), Vexus Fiber is working to offer customers an affordable plan. Please make sure you are consistently checking your mail and our website for more information and for further updates regarding the ACP wind down.

For more information about the ACP Wind Down, please visit: http://www.AffordableConnectivity.gov and www.fcc.gov/acp.

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