SERVICE PROTECTION PLAN

If your service requires a re-wire, we've got you covered.

The Vexus Service Protection Plan is an optional monthly feature that can be added to any new or existing Vexus service(s). The Insurance covers the cost to repair and/or replace any damaged or defective wiring and jacks inside the customer’s home that were previously installed by a Vexus Technician.

 

Why do you need it?

 

Things like everyday wear and tear can cause damage to the wiring and jacks inside your home. The monthly fee you pay for your Vexus services (Internet, Phone, Video) does not cover these types of repairs. That means the cost to dispatch a technician to your home, plus the cost of labor and materials, would be your responsibility. With Residential Inside Wiring Insurance, for a low monthly fee, you won’t have to pay for unexpected repairs to your inside wiring or jacks!

 

What is covered?

 

  • Cost to repair and/or replace any connected and active wiring and jacks that were installed and/or activated by a Vexus Technician.
  • Diagnostic work to determine where the problem is located.
  • Standard Trip Charge, labor and material cost to send out a technician for issues within the wiring and/or jacks.

 

How much does it cost

 

Less than 25¢ per day! The Service Protection Plan costs only $4.99 per month. This low monthly fee will provide you with peace of mind and protection against unexpected repair costs.