30-DAY MONEY-BACK GUARANTEE
We’re so sure you’ll enjoy Internet service from Vexus, that we’ll give you a 30-Day Risk-Free Trial if you sign up today! This means that if you try out our Internet service for your home and are not completely satisfied, you can receive a full refund for the service.
Customer must contact Vexus to request disconnect of eligible service within 30-days from the time of installation.
Refund is not applicable to any installation fees, one-time fees or usage based charges.
Refund is limited to one credit per household.
Vexus will not refund the customer’s account until all equipment associated with the cancelled service has been returned.
Refund to customer will be made within 60-days after all conditions for the 30-Day Risk– Free Trial have been satisfied.